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Browse all our help centre topics
Getting Started
What is Binge Island?
How to Sign Up for Binge Island
Our Scope of Work
Communicating with the Binge Island team
Accounts
How to login to the Binge Island platform
How to edit your account details
How to Submit Feedback on the App
How to reset your account password
Billing
Refund Policy
How to edit your billing details
Cancellation Policy
General Policies
Privacy Policy
Cookie Policy
Terms of Service
Service Level Aggreement
Working Hours and Days Off Policy
Managing Requests
How to Send a Video Editing Request
How to Submit a Support Request
Video Orientation and Timestamp Adjustment Policy
Technical Issues
Why am I getting a Captcha error?
Careers
Where can I find available jobs at Binge Island?
PodReaper
What is PodReaper?
How do I sign up for PodReaper?
What types of videos can I edit with PodReaper?
What plans are available for PodReaper?
Can I edit full length podcast episodes with PodReaper?
Recently added articles
Managing Requests
How to Send a Video Editing Request
In this article, we’ll walk you through how to send a video editing request using the Binge Island App so that you can get your content.
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General Policies
Working Hours and Days Off Policy
This article details our working hours and days off. We operate during specific time frames and we observe holidays recognized in Jamaica.
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Accounts
How to Submit Feedback on the Binge Island App
In this article, we’ll walk you through the steps on how to submit feedback directly through the Binge Island App.
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