At Binge Island, we strive to clearly define the scope of work at the beginning of each project. However, we understand that business needs can evolve, and you may require additional features or changes during the process. When this happens, we follow a structured approach to ensure transparency and fairness regarding additional charges.
What Qualifies as a Scope Change?
A scope change occurs when a request falls outside the original project agreement. Examples include:
- Adding extra pages beyond what was initially planned.
- Requesting major design changes after approval of the initial concept.
- Implementing new features such as e-commerce, membership systems, or advanced integrations.
- Changing the website structure significantly after development has started.
- Extending the project timeline due to new requirements.
How Additional Charges Are Calculated
When a scope change request is made, we will:
- Assess the impact – Determine the level of effort required.
- Provide a revised estimate – Outline the cost, timeline adjustments, and any alternative options.
- Await approval – No additional work will begin until you confirm acceptance of the updated cost.
Pricing for Additional Work
Additional charges are based on:
- The complexity of the change.
- The estimated hours required to complete the request.
- Whether third-party tools, plugins, or software licenses are needed.
Common Additional Charges
| Type of Request | Additional Cost? |
|---|---|
| Minor text/image updates | ❌ No extra cost (within scope) |
| Changing colours or fonts | ❌ No extra cost (within scope) |
| Adding new pages/features | ✅ Additional charge applies |
| Major design changes | ✅ Additional charge applies |
| Integrating new software | ✅ Additional charge applies |
How to Avoid Unexpected Charges
To minimise additional costs:
- Clearly define your website goals and requirements before starting.
- Provide all content, branding materials, and necessary details upfront.
- Carefully review design mockups and give detailed feedback before approval.
- Ask questions early in the process to ensure alignment with expectations.
If you have any questions about scope changes or potential costs, please contact us, and we’ll be happy to discuss your needs.
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